A Study on the Effect of Enterprise Resource Planning (ERP) on People of an Organization

DOI
10.15415/jtmge.2016.71004

AUTHORS

Bharti Motwani and R K Sharma

ABSTRACT

The ultimate objective of any organizational initiative to install ERP system is to reveal some advantage, whether it is associated with cost savings, improved efficiencies, or better decision-making. These systems can in the long run save millions of dollars, improve quality of information, and increase workers’ productivity by reducing the amount of time to do a job. ERP systems can virtually eliminate the redundancies that occur from outdated and disparate systems that may be present in each department of an organization. This paper highlights the effect of ERP systems on the people of an organization. The results indicated that employees, customers and suppliers were benefitted due to installation of ERP systems while external agencies were not affected due to ERP systems.

KEYWORDS

Employees, Customers, Suppliers, External Agencies etc.

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